User Tips

Copying Data

This is a great shortcut when you are doing manual shipments and you have to type in the same data on every product line

Attaching External Documents to Your Prodoc Shipment

Here is a quick method to allow you to “Attach” external documents like Word Documents, Excel Spreadsheets, PDF files, etc to a shipment in Prodoc.

 

Training

Prodoc Customer Support staff are always avaialbe to conduct training sessions at your premises as and when required.

Training Videos

For DIY training there are a series of videos on YouTube covering the commonest training requests.

  1. Prodoc Demonstration (Part1 & Part 2)
    A quick overview of how the key abilities of Prodoc  and how it functions

  2. Getting Started (Part1 & Part 2)
    This video takes you through step by step what to do when opening and using Prodoc for the first time.

  3. Tarriff Codes
    This explains how New Zealand Tariff Codes work in Prodoc

  4. Prodoc Information Tree 
    An explanation and overview of the Information Tree functions in Prodoc

  5. NZ Customs EDI 
    The functionality of NZ Customs EDIs in Prodoc

  6. Letters of Credit
    How to import and use letters of credit within Prodoc